The Team

I am a customer-focussed Contract and Facilities Manager with a keen interest in the customer experience, either through designing physical environments and experiences, or by driving service and policy change to support a positive experience for all users.

I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.

I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.

My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day.  Her face was a picture.

Previously working within Property Management within the Markey Group, leasing and managing student property, I came to Park View to help out 5 years ago and am still here!  Not having any prior knowledge of working within Aged Care, I have developed my knowledge dramatically, especially around Dementia Care.   I lead and support the admin team (albeit currently remotely) to provide a good front of house experience for residents and visitors and to support the rest of the teams in the home with their administrative work.

My Fondest Memory of my grandad is waltzing around the kitchen whilst standing on his toes

I left school and went straight into the army for 10 years and travelled the world which really opened my eyes.  Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect.  I enjoy the variety of working at Parkview because no two days are the same.  I have 5 children and 11 grandchildren and lots of grey hair!

Fondest Memory,  I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden.  I became known for eating the flowers. 

After leaving school I went straight into a kitchen job at Longlevens Junior School kitchen. I then went to work at the Gloucester shire hall, soon finding out office work was not for me. I moved to Bristol and worked for South Mead Health Authority working with adults with learning disabilities, caring and cooking for them, helping them into independent living. I moved back to Gloucester and worked in the Twyver unit a Coney Hill hospital again with adults with learning disabilities.

I continued with this career for 20 years, caring and cooking for adults with learning disabilities. I have always been into Catering working doing private buffets and functions with a friend. I then started my own catering business doing buffets and special functions, which I always really loved and found very rewarding. I was then given a opportunity by The Markey Group to work at one of their retirement complexes. This I also really enjoyed and catered for the residents at their request.

I finally was given the opportunity to work at Park View, which was a much bigger challenge due to the size of the home. Since I have really enjoyed my time here cooking for Residents, planning events, barbecues and social themed evenings.

My Fondest Memory   When we used to visit them in Ireland and they would stand at the top of the lane waiting for us to arrive. Grandad would always poke us with a stick and Grandma would always have homemade bread for us.

I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.

I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.

My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.

Hi, My Name is Eleonore and am a Team Lead. I have worked in care for a while now and has enjoyed working more with the elderly with dementia. I am very compassionate and empathetic when providing care. It gives me so much pleasure when I see positive Outcomes after work such as Minimising risk, achieving weight gain during concerns with weight loss and mostly detecting problems earlier and preventing them as much as possible before they happen which makes me think that I am observant sort of. I like to keep things organised which sometimes looks like OCD in the eyes of my workmates.

My Fondest Memory of my maternal grandmother was her teaching me how to ride a bicycle. I was only 12 years old then and she needed me to do the shopping as the market was quite a distance from where we lived in the Village.

Hi my name is Emily hiam and I have worked at park view for a year and a half,I started working  a care setting in 2016 in a small care home.

I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.

My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.

I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.

Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”