Team Member Spotlight
Registered Home Manager
Business Support Team Leader
Catering Manager and Innovator
Senior team Leaders
Senior Team Leaders
Senior Team Leader
Close Care Housekeeper
In my initial career I spent 18 years managing a variety of country house hotels. In 1996 I decided on a change and went to work as one of the first non-nurse registered managers of a care home. I continued to run that and subsequently two other homes for six years.
In 2002 a colleague and I set up Care Home Management and we now operate a variety of homes across the country, including Park View, which is one of Gloucestershire’s newest and most technically-advanced homes offering a wide variety of care and services.
In my role as the operator of the home I will support, enable, guide and help the management and staff deliver exceptional care for all the residents in a safe, well-run and homely environment, aiming to make Park View amongst the best in the South West.
My fondest memory is that I used to get so excited when I knew that, as an 8 or 9 year old, I would be visiting my Grandparents in North Wales for the summer holidays.
Trunks were packed and sent on the previous day and there we were – off on the steam train from Solihull to Prestatyn with my little sister, mum and dad, to be met by a taxi to take us on the last mile. What amazing joy when we pulled into the station to see them both there waving at us from the platform!
We all knew it was the start of a fantastic few weeks staying with Granny and Grandpa!!
Dad had to go back to work after two weeks but we stayed all summer – what endless fun!!
I qualified as a Chartered Accountant in 1985 after which time I transferred to South Africa, where I spent a further three years in the profession.
In 1989 I decided to put the experience I had gained into practice, by joining the family business. Alongside my brother Tony, we set about successfully expanding the Markey Group into manufacturing, land development, student property and now health care.
We believe the success of Park View will be founded on the family values that we hold central to all our business. The three core strands to our values are, respecting each other, supporting one another and making a difference to individual’s lives, we hope that you and your families experience these values at Park View.
Having researched and studied the care industry for some time and after experiencing care homes first hand with our father, Paul and I felt we could create an environment for residents and families to feel safe and comfortable in – a home from home with excellent staff.
A caring, comfortable environment will help to promote dignity and provide as much ‘normality’ as possible. We want family members to feel very welcome at Park View and 100 per cent confident that their loved ones are in the best possible hands. A caring environment is ultimately achieved through caring people, we value all our staff no matter what their role and equip them to the highest possible standard, thus ensuring a high-quality care service.
My fondest memory is that we were lucky to have many older relatives given Dad was from a large family, they were all great characters, individuals in their own way, we had such a variation of family times with mum & dads siblings, in Ireland, London, Birmingham & Gloucester where they all lived, those memories stick with me today !
Bill is a Chartered Surveyor and has been working in the commercial property market since the early 1990s, both as an advisor and as a principal, with a focus on investment and development. Bill is passionate about the responsibility of the property industry to create buildings which are intelligently designed and enhance the built environment: buildings which are inspirational, attractive and operationally efficient. Buildings which are innovative but will stand the test of time.
Bill said: “Park View is superbly located close to Gloucester Docks and provides an outstanding facility for specialist nursing care, in a location where there is considerable existing demand. Great care has been taken in the design of the building and now that we have a first class operational team in place I am 100 per cent confident that Park View will be recognised as Gloucester’s leading specialist nursing facility and become a national benchmark for excellence in care.”
Registered Home Manager
Before working in care, my career spanned diverse industry sectors providing management, accounting, administrative and technical services. Now a registered manager with CQC for older people’s services, I first worked in care as commercial manager for Learning Disability Services some 13 years ago. I then found my passion and career ‘home’ when I took a role as care manager in a home for older people. Since then I have managed residential and nursing homes for older people living with and without dementia and love the different challenges that every day brings. I believe that supporting our staff is key to enabling our residents to live fulfilled and happy lives, and my passion is creating a home that becomes a community where families and friends are welcomed – a place people call ‘home’, that feels like ‘home’.
My Fondest Memory is of my father (not known for showing his emotions, and now sadly passed) greeting me at age 19 after some months away from home, by picking me up and swinging me around saying how he had missed me. It took me back to being a little girl when he used to swing me and my sisters around and we would wait in turn to be swung again.
I am a customer-focussed Contract and Facilities Manager with a keen interest in the customer experience, either through designing physical environments and experiences, or by driving service and policy change to support a positive experience for all users.
I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.
I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.
My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day. Her face was a picture.
Business Support Team Leader
Previously working within Property Management within the Markey Group, leasing and managing student property, I came to Park View to help out 5 years ago and am still here! Not having any prior knowledge of working within Aged Care, I have developed my knowledge dramatically, especially around Dementia Care. I lead and support the admin team (albeit currently remotely) to provide a good front of house experience for residents and visitors and to support the rest of the teams in the home with their administrative work.
My Fondest Memory of my grandad is waltzing around the kitchen whilst standing on his toes
I left school and went straight into the army for 10 years and travelled the world which really opened my eyes. Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect. I enjoy the variety of working at Parkview because no two days are the same. I have 5 children and 11 grandchildren and lots of grey hair!
Fondest Memory, I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden. I became known for eating the flowers.
I’m Lucy Wellbeing lead. For the last six years I have held two Wellbeing roles, previously working in Stroud. I moved into care from customer service roles after supporting a close friend as she died of cancer and I promised her I would get a job where I made a difference. I watched Park View being built and was delighted to get the position here. I absolutely love my job and feel it is a real priveledge to be working here at Parkview. My teacher always told me off for talking in class and said I wouldn’t get a job just by the ability to chat.. how wrong she was. I have a passion for making peoples day and making people smile.
I live locally in Tredworth with my two beautiful girls Isla 14 and Maisie 11 and my partner Ellis.
My Fondest Memory…
I only had my grandmother growing up as child. My mum’s parents had died before I was born and my dad’s dad died when I was too young to know him. I remember going to my grandmas house and sitting and chatting to her for hours. She always listened to me and I made her laugh. She always bought us bottles of coke but could never do the lid up properly I got very used to flat coke !
Catering Manager and Innovator
Trained at Cheltenham Catering College straight from leaving school in 1982. Worked in a variety of silver service restaurants and Hotels. I then progressed my career to contract catering working in the kitchen sections (Pastry, Mains etc). I was then offered a trainee Catering Manager position with the contract catering company and cooked for the executive dining rooms and workforce, as well as the staff restaurant.
Following this I went to a joint position as a Management couple for Beefeater Restaurants. A career move was made to Unilever foods as a Catering Manager for the next 18 years, catering for executive dining rooms, special functions and over one thousand employees to feed daily. I moved on from this to start my own business as a food hygiene trainer (still am) and although I enjoyed this , I soon missed the Cooking and serving. My passion for cookery helped me make the decision to come and work at Park View when it was offered.
I have worked at Park View for 4 years and have not looked back. I enjoy using my culinary skills to bring exciting new nutritional meals to our Residents.
My Fondest Memory Sitting at my Nan’s kitchen table waiting for her special Toffee Mallow Rice Krispy cakes, made with her own homemade toffee and marshmallows.
After leaving school I went straight into a kitchen job at Longlevens Junior School kitchen. I then went to work at the Gloucester shire hall, soon finding out office work was not for me. I moved to Bristol and worked for South Mead Health Authority working with adults with learning disabilities, caring and cooking for them, helping them into independent living. I moved back to Gloucester and worked in the Twyver unit a Coney Hill hospital again with adults with learning disabilities.
I continued with this career for 20 years, caring and cooking for adults with learning disabilities. I have always been into Catering working doing private buffets and functions with a friend. I then started my own catering business doing buffets and special functions, which I always really loved and found very rewarding. I was then given a opportunity by The Markey Group to work at one of their retirement complexes. This I also really enjoyed and catered for the residents at their request.
I finally was given the opportunity to work at Park View, which was a much bigger challenge due to the size of the home. Since I have really enjoyed my time here cooking for Residents, planning events, barbecues and social themed evenings.
My Fondest Memory When we used to visit them in Ireland and they would stand at the top of the lane waiting for us to arrive. Grandad would always poke us with a stick and Grandma would always have homemade bread for us.
I trained as a Nurse at St Bartholomew school of nursing and midwifery (City University of London) in 2004 . I then worked in a variety of hospitals and Nursing Homes before starting work with Park View in July 2017.My job is to ensure the safety comfort and dignity of all Parkview residents.
I wanted a profession that gives me satisfaction. A profession that promotes the wellbeing of people.
If I couldn’t have been a nurse I would be a nursey school owner / teacher
when I’m not working I Sleep, sleep sleep , watch Netflix, and work . My persona mantra is ‘Every bad phase will always come to pass’. I simply cannot resist Crumbly fudge.
Fondest Memory, My fondest memory is of my grandmother shelling nuts for us to eat. My mum always made us shell the nuts ourselves
Senior team Leaders
I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.
I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.
My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.
Senior Team Leaders
Hi, My Name is Eleonore and am a Team Lead. I have worked in care for a while now and has enjoyed working more with the elderly with dementia. I am very compassionate and empathetic when providing care. It gives me so much pleasure when I see positive Outcomes after work such as Minimising risk, achieving weight gain during concerns with weight loss and mostly detecting problems earlier and preventing them as much as possible before they happen which makes me think that I am observant sort of. I like to keep things organised which sometimes looks like OCD in the eyes of my workmates.
My Fondest Memory of my maternal grandmother was her teaching me how to ride a bicycle. I was only 12 years old then and she needed me to do the shopping as the market was quite a distance from where we lived in the Village.
Senior Team Leader
Hi my name is Emily hiam and I have worked at park view for a year and a half,I started working a care setting in 2016 in a small care home.
I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.
My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.
My name is Rebecca Livall and I have worked at Park View for the past 3 ½ years, I came onto the housekeeping team first then proceeded to become Head Housekeeper. I really enjoy my job I get to interact with the Residents and really love the people I work with within the different departments here. It is like one big family here!.
My fondest memory I have of my nan is she baked really well and she would make welsh cakes and quiches for us on a Sunday when all the family would have a Sunday roast together.
Close Care Housekeeper
I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.
Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”